Demo
Work queue
StandardPending approvalDraft only

Dishwasher not draining and sink backing upCoral Walk 4

Coral Walk · Unit 4 · Coral GablesSubmitted 2h ago

Source request

Tenant request

Tenant says the sink backs up intermittently. Need photo before dispatch.

Reported by Demo Tenant 4

Conversation with the tenant

Answered in minutes — at any hour

  1. Demo Tenant 4 · Sat 8:48 AM

    Dishwasher won't drain and now the kitchen sink is backing up a little when it runs.

  2. ParcWork · Sat 8:50 AM

    Got it. Could you send a quick photo of the sink backup? It makes sure we send the right tech the first time instead of two visits.

  3. Demo Tenant 4 · Sat 8:57 AM

    Photo attached

    Here you go — this is right after it settles back down.

  4. ParcWork · Sat 8:58 AM

    Received, thank you. We're matching an appliance tech now and will confirm timing with you today.

Draft-only demo — in production these send as SMS after your rules allow it.

ParcWork's read

Best guess — worth a look
What it is
Appliance
Who to send
Appliance
Why

Appliance/plumbing symptoms need photo and standing-water check before dispatch.

Watch-outs

A photo is still needed and more detail is needed

Still needed
  • Photo
  • Standing water

Vendor recommendation

Ranked by trade fit, availability and rating

Metro Appliance Repair
Appliance4.4License verified
82
match

Appliance fit, but dispatch waits for tenant photo.

Next day

Draft messages

Tenant

Your dishwasher — one quick thing first

Thanks for the report. Could you send a quick photo of the sink backup? It helps us send the right tech the first time — we'll get you scheduled as soon as it's in.

Owner

Dishwasher backup at Coral Walk 4

Coral Walk 4 reported a dishwasher and sink backup. We're getting a photo from the tenant before dispatch so we send the right trade once, not twice.

Manager approval

You decide — AI only drafts

Held by your rule: over $250

Decisions update the drafts and audit trail only — nothing is sent.

Time saved
12min saved (est.)

Bad dispatch avoided by requesting a photo first.

  • Tenant update ready
  • Owner note ready

Timeline

  1. Sorted and prioritized2h ago
    system

    Sorted by urgency and matched to the right trade.

  2. Request submitted2h ago
    tenant

    Tenant request came in.