Saturday, June 13 · Miami portfolio
Command Center
ParcWork runs the back office; you supervise the exceptions.
15 decisions waiting on you
While you were outNeeds you
Your decisions
Accommodation request · Riley Chen
Fair Housing rules: a person must handle this one
Water leaking through ceiling near light fixture
High-priority — needs your sign-off
AC running but not cooling
High-priority — needs your sign-off
Front door lock sticks
High-priority — needs your sign-off
Garage gate stuck open
High-priority — needs your sign-off
ParcWork handled
Loose cabinet handle and chipped paint
Smoke detector battery chirp
Replaced hallway light bulb
Smoke-detector battery swap
Tightened dripping faucet aerator
Act now
Water leaking through ceiling near light fixture
Harbor Flats · Unit 2B · 15m ago
Open work
Service promises
Across 45 properties
Work handled on time
Goal: 90% of response and repair promises kept
Tenants kept in the loop
Goal: 90% acknowledged within 15 minutes
Open emergencies
Goal: every emergency answered within 1 hour
Recent activity
Every step is logged, across the whole portfolio
Flagged as an emergency — held for you
Harbor Flats · Unit 2B
Request submitted
Harbor Flats · Unit 2B
Sorted and prioritized
Biscayne Duplex · Unit A
Request submitted
Biscayne Duplex · Unit A
Sorted and prioritized
Coral Walk · Unit 4
Work order drafted — batched for the next visit
Harbor Flats · Unit 1C
Asked the tenant for a photo first
Biscayne Duplex · Unit B
First vendor unavailable — matched a backup
Coral Walk · Unit 9
Properties
Top load · 45 buildings · 2,572 units
- Coral Walk3 open
- Harbor Flats3 open
- Biscayne Duplex2 open
- Aspen Place0 open
- Aspen Quarter0 open
- Aurora Residences0 open